Tag: Conflict Resolution
Wisdom for Teams #3
“The person is not the problem.
The problem is the problem.”
MICHAEL WHITE (1948–2008), Australian social worker and family therapist, founder of Narrative Therapy
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Satisfaction at Work These Days?
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How much satisfaction are you getting at “work” these days? For me it’s like a rollercoaster: ups and downs, much more than I’d typically welcome.
Recently I participated in a Zoom Panel on Wellbeing and Happiness in The Workplace, organised by Systemic Coach and Communication Trainer, Jelena Vetockina. Here is the audio of my interventions about things we can do to be well in this time (see the full interview here).
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What does it mean to be resilient and how can we be better at it?
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On the concept of being “emotionally fit”:
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What do leaders want to be doing in this time of uncertainty?
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Hands-on techniques to deal with conflict:
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What is your Team Diagnostic about?
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Hope this has been helpful and I’m open to continue the conversation with you about what your team is going through or what your are experiencing at work in this time.
You can reach me at t@tobiasrodrigues.com
The Difference Between Sympathy And Empathy
Today I read a post on LinkedIn written by John Ford about the difference between sympathy and empathy. I decided to comment on it, but the amount of text seems to be limited. So I wrote this post instead.
Words matter. Agreeing on what words mean matters more.
The Ancient Greek words for sympathy and empathy (which then found their way into Latin) can provide insight into to their meaning today.
They have a common root, the “pathy” part. It derives from the Greek word “pathos” (πάθος), which means “pain, suffering, passion”.
Prefixed to the root are conjunctions: “sym” meaning “with” (from “sun”, σύν) and “em” meaning “in” (from “en”, ἐν). This adds up to:
Sympathy is “pain with”: to feel the pain with someone.
Empathy is “pain in”: to feel the pain in someone.
Sympathy, in its positive understanding, means we identify with the person’s pain because we’ve experienced the same or a similar situation.
Empathy takes it up a notch: we feel the person’s pain, even though we do not personally relate to their situation. In other words:
Sympathy is putting yourself in someone’s shoes and feeling:
“I know what it’s like, mine feel the same.”
Empathy is putting yourself in someone’s shoes and feeling:
“I don’t know what it’s like, mine feel nothing like that. But I relate to how they make you feel.”
Empathy is priceless when we’re incapable of identifying with the person, for instance, when people do things we could never picture ourselves doing.
Empathy allows us to connect with them by identifying with their feelings and emotions, even though we consider their actions and behavior unacceptable.