Without an Open Mind…

Tomorrow I’ll be live on the Goucha TV show in Portugal. Manuel Luís Goucha is one of Portugal’s most notorious presenters. He is a unique conversationalist who has his guests share life stories.

I’ll let you know how it goes. As for now, I’m a little nervous. But the preparation has also had me reflecting. Here’s a thought: Without an open mind, our heart cannot grow.

So I’m also feeling grateful to have been surrounded along the way by many people who have help me keep an open mind so that my heart could continue growing to face and embrace what life sent my way. To them, thank you!

Wish me luck.

Wisdom for Teams #43

No culture can live if it attempts to be exclusive.

MAHATMA GANDHI (1869 -1948), Indian lawyer, anti-colonial nationalist and political ethicist who employed nonviolent resistance to lead the successful campaign for India’s independence from British rule.

Wisdom for Teams #42


Photo by Julian Wasser//Time Life Pictures/Getty Images

Where the battle rages, there the loyalty of the soldier is proved.

MARTIN LUTHER KING JR. (1929-1968), American Baptist minister and activist who became the most visible spokesman and leader in the civil rights movement from 1955 until his assassination in 1968.

What We Pay With Money…

Photo by Josh Olalde on Unsplash

I enter Terminal 1 of Barcelona Airport and walk toward the departure screens. My flight is not on it. Shit. I check my ticket. Wrong terminal. I pull out my phone and call Juan, my buddy taxi driver. “Juan, I’m in the wrong terminal”. “Hold on. I’m coming”.

We speed into Terminal 2. I rush to security control. Laptop. Liquids. Backpack. Carry-on suitcase. I’m in. I still have time. Shortly later we’re in the air. I made it. I relax.

It’s cold and I reach up to get my sweater from my carry-on. My carry-on! Where’s is my carry-on? Oh shit. Where did I leave it? At security control. Fuck!!

I thought of what was in the suitcase: 2 pairs of new pants, 2 pairs of my comfy shoes, my favourite white shirt, my leather jacket, my Bose speaker… Just as I was about to freakout, Jonatan’s words popped into my mind.

Jonathan is a young barista I met a few years back at a hotel where I delivered a workshop. On the second day of the workshop, I notice Jonatan was not wearing his glasses. Curious, I ask if he had forgotten them at home. He explains he lost them. “That sucks”, I say. As he finishes pouring my tap beer and hands it to me he says:

What we pay with money is inexpensive.

In the airplane, I ended up thinking:

What if instead I had lost my desire to live or the love of my friends?

Then came immense gratitude. I ordered a drink and smiled.

Thank you, Jonatan, for the wisdom!

Wisdom for Teams #40

I do not ask the wounded person how he feels, I myself become the wounded person.

WALTER WHITMAN (1819 – 1892), American poet, essayist and journalist; among the most influential poets in the American canon, and often called the father of free verse.

Wisdom for Teams #39

Everything about me is a contradiction, and so is everything about everybody else. We are made out of oppositions; we live between two poles. There’s a philistine and an aesthete in all of us, and a murderer and a saint. You don’t reconcile the poles. You just recognize them.

ORSON WELLES (1915 – 1985) director, actor, screenwriter, and producer; remembered for his innovative work in radio, theatre and film, and considered to be among the greatest and most influential filmmakers of all time.

3 Ingredients for Impact, Growth and Trust

On Saturday I gave a talk at the Chateuaform La Mola Campus here in Barcelona. Their sales and logistics teams from six countries met for a weekend of fun, reenergizing, and to learn to leverage each others strengths. This latter part is what I was asked to talk about.

We tend to know what kinds of teams we want — safe, winning, fulfilling, etc. — but sometimes we struggle with what needs to go in order to have these outputs. So I decided to focus on what teams want to do in order to have more impact, continue growing, and generate greater trust. It turns out, it’s not rocket science.

1. How to have more impact

If we want our work to have a beautiful impact, we want to begin with having a purpose. Purpose is the intention of our actions. To define our purpose we answer the question: “What for am I doing this?” Teams with poor purpose are teams with no impact. Great purpose means beautiful impact.

2. How to make the team grow

We all know that it is important to grow, both as individuals and as a team. But what do we put in to make growth happen? Answer: Feedback. Feedback is the gift of growth. Without feedback we don’t grow. Positive feedback gives us the energy to keep growing, constructive feedback gives us the direction in which to grow. Teams that grow are teams that rock at feedback.

3. How to generate trust

According to the Trust Equation, a good dose of intimacy and lots of generosity is required for trust. Intimacy does not mean you tell me the things you tell your partner. It means you tell me things the way you would tell your partner, and this builds trust. Generosity is important simply because selfish people are assholes and can’t be trusted.

The key here is vulnerability, exposing ourselves by being transparent and sincere about what is going on and how we feel about it. The secret to being intimate and generous at the same time is to show vulnerability. Teams with high levels of trust are vulnerability junkies.

I had a fantastic time with this Chateauform group. It was inspiring to see a team driven by purpose, open to feedback and courageously vulnerable.

Wisdom for Teams #38

Whether we stay or whether we go – to be courageous is to stay close to the way we are made.

DAVID WHYTE (Born 1955), Anglo-Irish poet; His writing explores the timeless relationship of human beings to their world, to creation, to others, and to the end of life itself.